Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering outstanding support in good time is our top priority, so we support each Linux website hosting plan with a one hour ticket solution guarantee. As soon as you submit a ticket or send us an e–mail, our user help and support team will do all they could do to deliver the most adequate resolution for your situation and to provide you with help and advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any query you might have to do with our services. We now have technicians present all of the time to deliver instructions at any time required. You may use the ticket system or post an email at any moment, alternatively you can pick up the telephone or use the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel supplies a detailed knowledge base that is built–into all parts. In each area, you will find a Help control key which will load for you a variety of step–by–step lessons on how to make use of a particular function or complete a particular action. In addition, we have made short training online videos that allows you to get a better idea of the Control Panel’s interface.