If your website hosting supplier supplies live chat support, you are able to talk to a representative in real-time and find out helpful information or get a problem resolved promptly. The advantage of using chat rather than calling to talk with a live person is that you'll need only a computer with Internet access, so that you won't pay any fees in case you are in a different country or state. In addition, it is easier to copy and paste information for instance domains, usernames or error messages in other words details which are sometimes hard to provide to the other party on the phone. The real-time chat is also a much quicker option to contact your web hosting company's support crew compared to using a ticketing system. What's more, in the event that some trouble needs some more time to be resolved, you'll be able to do something else while you wait for guidance on the live chat, so that you won't waste time - something that's not possible if you're on the telephone.

Live Chat Support in Website Hosting

We supply a live chat assistance service for all of the Linux website hosting that we offer and we're able to help you with almost everything in real time. If you don't have an account with us yet, we're able to give you more details about the plans to help you to pick the most appropriate plan. If you are an active customer, we are able to assist you with any billing or general matter and even with plenty of common tech troubles, for example an email address setup in a desktop email client. When you cannot call us for some reason or you're in a country where we do not have a local phone number, the live chat will be the best option to contact us. Needless to say, some problems need more time to investigate and test, so you will need to open a support ticket to our technicians, still, we're able to save you time and assist you with numerous troubles on the chat.