Integrated Ticketing System in Website Hosting
Our Linux website hosting feature an integrated ticketing system, which is included in our in-house developed Hepsia hosting Control Panel. In contrast to other similar tools, Hepsia will enable you to manage everything associated with the web hosting service itself in one place – invoices, website files, e-mails, trouble tickets, etc., eliminating the need to use different systems. If you have any pre-sales or technical questions or any difficulties, you can post a ticket with just a few clicks of the mouse without needing to sign out of your hosting Control Panel. During the process, you can pick a category and our system will offer you a number of educative articles, which will provide you with more info and which may help you fix any given issue before you actually post a ticket. We guarantee a response time of no more than 1 hour, even if it is a weekend or a public holiday.