Lots of people who start using their very first web hosting account, or switch companies, often have questions concerning how specific procedures are performed or stumble upon problems when setting up various things like emails, site settings, and so on. That’s why, many web hosting companies have compiled documentation with the most frequently asked questions and issues in order to help their clients obtain information quickly and seamlessly. As a result, the customer care team can focus on real issues that certain clients may be facing, because the solution for the smaller things will already be available on the web and customers can easily deal with them without having to contact the support team. Having elaborate documentation is rather important, especially for new users with no past experience at all, as the hosting service entails an enormous number of features and lots of individuals can get puzzled about what action to take. A good knowledge base can both help you complete the procedures that you need and discover how the web hosting service works in general.

Extensive Online Documentation in Website Hosting

All Linux website hosting that we’re offering include an in-depth knowledge base where you can find everything you may ever need to know in regards to your web hosting account. Irrespective of whether you intend to create a new MySQL database, to redirect a domain using an .htaccess config file or to set up an email address on your PC or mobile device, you can simply read our help articles and all the information that you need will be there. When you go to a certain section of the Hepsia Control Panel, you can see articles that pertain to the features that you can access through it. If you’d like to check the complete list of articles and get acquainted with all the features that Hepsia is offering, or simply to read general info about the web hosting service, you can browse the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our absolute best to cover any challenge that you could face, but if you don’t find the information that you want, you can always contact us, as our client service team is working 24-7-365.