A 99.9% Server Uptime
We have set up our website hosting system using reliable hardware components and strongly tweaked software. Our system administrators have installed a customized version of Security–Enhanced Linux on each of our physical servers to guarantee the highest level of safety and stability. We’ve installed a number of distributed denial–of–service prevention appliances along with powerful firewall programs to make sure our internal network is impregnable and safe.
All Linux website hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you choose, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to supply an enterprise–level web hosting service, you can rarely rely on the default network configuration in a datacenter. We have built our own custom network in an attempt to ensure a supersonic connection speed with the rest of the world.
And thanks to this, no matter which datacenter facilities you pick: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your money on the line, you cannot feel truly secure. That is the reason why, with all our cloud hosting packages we offer a 30–day money–back guarantee. If you don’t feel happy with our hosting service or in case you need to get a bit more powerful web hosting solution, such as a Linux VPS hosting or even a Linux dedicated web hosting – you’ll receive a full refund, without any obscure costs or reimbursement taxes.
24/7 Technical Support
If you own a hosting firm, your support engineers are of crucial importance. This is why we’ve punctiliously gathered a highly professional group of technical support engineers, each with several years of practice behind his back. Thanks to them, we offer 24x7 support with each of our hosting services.
And not just that, our company offers a 1–hour response time guarantee. All help requests are responded to in less than 1 hour and our average support ticket response time is below 20 minutes!