Q: What does the web site migration service include? Will my website be secure?
A: When your current web hosting provider can no longer answer the requirements of your site, or when you undergo frequent network downtime, or if you are made to wait for hours for the client support staff to reply to you, it may be a smart idea to switch your hosting provider, i.e. to migrate all the files for your web sites as well as your databases from your current provider to your new provider. At ALI BABA COMPUHOST, we know that this can be hard & time–consuming. That is the reason why we will perform all that for you for free!Our proficient technical team reps will migrate your web site content from your current web hosting provider to us. Our technicians have lots of experience migrating web sites and can take care of everything – from a common WordPress–powered blog or Joomla™ CMS–based site, to a very complex, custom–built web app.
Q: How much time will the web site migration procedure take?
A: There are a lot of aspects to keep in mind – the overall amount of files, the size of the database, the complexity of the web site itself and the current workload of our web site migration experts, etc. Still, we do our best to perform all website migrations in a 48–hour time frame. Smaller–sized sites are transferred faster – usually within 24 hours.
Q: Do you need something from me before you start transferring my site?
A: We’ll need the login information for your old hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: My current hosting account has sensitive data inside. How can I trust you?
Q: Will there be any outage for my web site?
A: Your web site will continue to work exactly like it did before with your old hosting provider. After we have completed the transfer, your web site will be configured to work on our hosting platform and we will ask you to preview it. If everything is functioning properly, all you will have to do is change the name server records corresponding to your domain. Your web site will be migrated to us with no downtime whatsoever.
Q: Will my current web hosting provider have to do anything?
A: While we move your content, your hosting provider won’t be aware of the transfer at all. We will never contact them in any way.
Q: Which hosting platforms do you support?
A: We can transfer your web site from any hosting provider or any Linux–powered hosting platform provided that we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we are unable to migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.